Shipping & Returns
Australia
| Shipping Services & Fee |
Delivery Estimate |
| Hand-delivery FREE - within 5kms radius from our shop address $7 - under 15kms radius from our shop address |
Tuesday (East and North Melbourne) Sunday (West Melbourne) |
| Express AUD$15 - AUD$22 |
Estimated delivery within 2 – 3 business days. |
| Standard AUD$12 - AUD$18 |
Estimated delivery within 2 – 5 business days. |
USA & Canada
| Shipping Services & Fee |
Delivery Estimate |
| Express AUD$38 - AUD$41 |
Estimated delivery within 2 – 4 business days. |
| Standard AUD$23 - AUD$27 |
Estimated delivery within 6 – 8 business days. |
| Economic AUD$20 - AUD$23 |
Estimated delivery within 10 – 15 business days. |
Vietnam
| Shipping Services & Fee |
Delivery Estimate |
| Flat Rate AUD$10 |
Estimated delivery within 3 – 5 business days. |
* A signature will be required upon delivery.
* Orders weighing over 2kg will have different price. Please check for more information at check-out
Pre-Order and Customized Orders will ship an estimated minimum of 35 days, which already includes a time frame for order processing/manufacturing. These items will be shipped through Premium Express once they are completed/available.
Items may be returned by mail or in-store. The return time frame for online purchases is 7 days from the date of delivery and a receipt must be shown. Returned products should be provided with an invoice or discussion from our official consultants that do not have any flaws and damages, otherwise, the return process won’t be approved and won’t be refunded.
Additional information is available in the FAQs Section.
